Hotels, Why Are You Paying $15 a Month for a Phone No One Uses? It’s Time to Hang Up.

Jonathan Bush
July 7, 2025
5 min read
dialzero.app/post/hotels-why-are-you-paying-15-a-month-for-a-phone-no-one-uses-its-time-to-hang-up

You’re paying up to $15 per room, per month to keep a landline phone alive on the nightstand, collecting dust. Why? Because it’s always been there? Because someone said it’s necessary for “guest communication”? Pull your telecom bills, look at your PBX contracts, and add the taxes. You are throwing away thousands of dollars a year on a phone that barely rings—and when it does, it only ties up your staff.

Take a 200-room property. At $15 per room, you’re burning $3,000 a month for phones that do nothing. That’s $36,000 a year that could go toward guest experiences that actually matter.

DialZero replaces your landline with multilingual, AI-powered guest engagement for just $2 per room, per month. And it’s not just about replacing the dial tone.

DialZero isn’t just cheaper; it’s smarter. Our AI doesn’t just “answer”—it responds instantly, in your guest’s language, with tailored, personable replies that feel like a human conversation, not a script. Whether it’s a late checkout in Portuguese, extra towels in French, or restaurant recommendations in Korean, DialZero handles it in seconds.

And once the request is made, DialZero automatically creates a task, routes it to the right team, and tracks it to completion. No more handwritten notes. No more missed calls. No more “did housekeeping ever get that request?” Every guest need, captured and closed, without adding work for your staff.

All while reducing the manual call-handling that steals hours from your team each week. Just 20 routine calls avoided daily saves over 40 hours a month—hours your staff can spend actually serving guests, not chasing down requests.

It’s time to stop paying for something that does nothing. It’s time to hang up.

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